New Release	Special Events	Collector's Society
Assurance Program	Display of Figurines	Care of Figurines

Lladró casts a spell upon all who enjoy the delicate and refined artistry of fine porcelains. Lladró is a name which is recognized the world over for exquisite fine porcelains.
	Each figurine is hand-crafted and hand-painted in the highest traditions porcelain artistry. A Lladro figurine is first envisioned as numerous drawings in the Lladro Studios in Valencia, Spain. When a final design is chothe drawing is then brought to life by a master.

ASSURANCE PROGRAM

The Lladro Assurance Program is designed to give you peace of mind
by helping to protect your valuable Lladro porcelains. This program is
available exclusively through Lladro Authorized Dealers in the United
States and provides you with important benefits at no additional cost.
The Lladro Assurance program protects every Lladro figurine purchased
from the time it leaves the dealer's door.

To protect your figurine under the Lladro Assurance Program, simply
complete and mail the Assurance Certificate affixed to the outside of
the box. Be sure to keep your copy for your files. Should your figurine
become damaged for any reason, bring it with your copy of the Lladro
Assurance Certificate to your dealer so the dealer may inspect your
figurine.

You have three options of coverage under the Lladro Assurance
program.

1. If the damaged figurine can be repaired with a replacement part,
you may order it at no cost to you by showing your Assurance
Certificate to any United States Lladro Authorized Dealer. (A nominal
charge may be applied for selected parts.) Please do not surrender
your certificate if you choose to order replacement parts.
If professional assistance is needed to affix the part, your dealer will
provide a list of professional restorationists. Restoration fees remain
the responsibility of the figurine owner.

2. If the damage requires the repair of a non-replacement part, you
may choose to contact a restorationist. Be sure to request a cost
estimate before any repairs. Restoration fees are your responsibility.

3. If your figurine cannot be satisfactorily repaired, you may choose
to replace it through your Authorized Lladro Dealer at 1/3 (one third)
off the suggested retail price in effect at the time of replacement,
provided the figurine is currently available.

Your damaged figurine and your Assurance Certificate must be
surrendered to an Authorized Lladro Dealer in person for the dealer
to replace your piece. The dealer will then place an order for a
replacement figurine and notify you when it comes in.

Every Lladro figurine is meant to be enjoyed for generations.
With the initiation of the Lladro Assurance Program, Lladro can
help ensure that your figurines will remain as beautiful as the
day you acquired them.

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DISPLAY OF FIGURINES

Proper lighting can enhance the beauty of your Lladro figurines.
Directing the light to fall at a steep angle will optimize the interplay
of light and shadows. Experiment with different lighting, soft or
dramatic, for varied effects.

The beauty and charm of Lladro figurines can be further enhanced
by grouping them together. Try grouping figurines of similar size and
theme. Figurine groups of the same theme often tell a meaningful story.

Move your pieces around. Don't be timid. Explore new places which
may provide provocative new angles to delight the viewer's eye.
Dramatic locations include mantles, bookshelves and as centerpieces
for a table.

To vary your presentation, keep props like pedestals in different sizes.
You can also upholster your pedestals with fabric. Change color or
texture for a 'fresh new look.' Plexiglass pedestals are the most
inconspicuous. Black lacquer is another elegant look.

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CARE OF FIGURINES

When cleaning your figurines, it is especially important to remember
to treat your figurine gently. The most effective way to clean your
Lladro porcelains is regular dusting. Feather dusters or soft bristled
paint brushes are perfect because these tools will not damage the
surface of the figurine. Individual feathers or very small paint brushes
can be used to reach into tight corners or around flowers.

You may also use "canned air," which can be purchased at any
photography store, to literally "blow" the dust off of your figurines.
Please be careful however, when cleaning delicate areas such as
flowers and parasols. The air sometimes exits the can with enough
force to damage their delicate beauty.

If dusting is not an option, you can bathe your figurines. When
bathing your figurine, hold it firmly but gently. Support the body
of the figurine and bathe it as you would a small child. Do not hold
it by the head, arms or legs alone.

Use lukewarm water to clean your figurine. Gently rub the area with
your hands, a Soft cloth, or a soft paint brush. If needed, a mild dish
soap can be used to clean stubborn areas. But be sure to thoroughly
rinse any soap from the figurine or it may attract dust after it has dried.

Proper care of your Lladro figurines will provide you with years of
beauty and enjoyment.

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Lladró Collectors Society, A Tradition to Treasure

The Society was formed in 1985 to offer increased enjoyment of Lladro fine porcelains by providing valuable insights into the creation of figurines and to give Society members the means to share their enthusiasm for these exceptional works... The Lladro Society provides direct contact between those who appreciate fine porcelain artistry and the Lladro studios in Valencia, Spain. The Society publishes an award-winning quarterly magazine, Expressions, which is filled with feature articles and color photography of Lladro figurines and two newsletters.

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